We're here to help you get the most out of Waypoint.
Waypoint is a travel and aviation companion app for pilots, crew, and staff — providing city guides, airport information, weather and METAR data, currency exchange rates, and a community-driven place review and recommendation system. If you run into a problem, have a question, or want to suggest a feature, we'd love to hear from you.
The fastest way to reach us is by email. We aim to respond within two business days.
Check your spam or junk folder first — verification messages can occasionally be filtered. If it still hasn't arrived after a few minutes, request a new email from the app and make sure your address is spelled correctly. If the problem persists, contact us at the email above.
Open Google Maps or Apple Maps, find the place, tap Share, and choose Waypoint from the share sheet. The app will pre-fill the name and location; add a short note about why it's worth visiting and submit. A moderator will review your recommendation, and you'll earn XP when it's approved.
Tap the menu (three dots) on any review and choose "Report." Pick a reason — spam, offensive content, harassment, inaccurate information, off-topic, or other — and add an optional message. Our moderation team reviews every report.
Open the Profile tab → Settings → Delete Account. Your account and associated personal data will be removed in accordance with our Privacy Policy. You can also email us at the address above to request deletion.
When reporting a bug, please include: