Terms of Use

Last updated: May 10, 2026

These Terms of Use ("Terms") govern your access to and use of Waypoint ("the App"), a mobile application developed and operated by Pilotiq ("the Company," "we," "us," or "our"). The Company is registered in the Republic of Turkey. The App is available for download on the Apple App Store (iOS) and Google Play Store (Android) and provides travel and aviation information services — including city guides, airport details, weather and METAR data, currency exchange rates, community place reviews, and recommendations — through the mobile applications and our associated backend systems (collectively, the "Service").

By creating an account, downloading the App, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not access or use the Service.

Contents
  1. Eligibility
  2. Account Registration and Security
  3. Invitation System
  4. Account Verification and Approval
  5. Use of the Service
  6. User Content
  7. Content Moderation
  8. Experience Points (XP)
  9. Prohibited Conduct
  10. Intellectual Property
  11. Third-Party Services and Links
  12. Push Notifications
  13. Service Availability and Modifications
  14. Disclaimer of Warranties
  15. Limitation of Liability
  16. Indemnification
  17. Account Suspension and Termination
  18. Electronic Communications
  19. Feedback and Suggestions
  20. Fees and In-App Purchases
  21. Force Majeure
  22. Governing Law and Dispute Resolution
  23. Severability
  24. No Waiver
  25. Assignment
  26. Entire Agreement
  27. Changes to These Terms
  28. Contact Us

1. Eligibility

You must be at least 16 years of age (or the applicable age of digital consent in your jurisdiction) to use the Service. By registering, you represent that you meet this requirement. The Service is designed for aviation professionals and travel enthusiasts; however, no specific professional qualification is required to create an account.

2. Account Registration and Security

  • You must provide a valid email address and create a password of at least 8 characters.
  • You must verify your email address via the verification link we send before gaining full access.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • You agree to notify us immediately if you suspect unauthorized use of your account.
  • You may not create multiple accounts, share your credentials, or transfer your account to another person.

3. Invitation System

The App uses an invitation-based registration model:

  • New users must present a valid invitation code or scan a QR invitation during registration.
  • Each user receives a limited number of invitation codes (as set by the Service). This limit may be adjusted at our discretion.
  • QR-based invitations are single-use and may have an expiration time.
  • Invitation codes must not be sold, traded, or distributed for commercial purposes.
  • We reserve the right to revoke invitation privileges or invalidate codes at any time.

4. Account Verification and Approval

After registration, your account enters a pending state. Access to certain features requires your account to be reviewed and approved by our team. We reserve the right to approve or reject any account at our sole discretion. Rejected accounts will be notified and their data will be removed in accordance with our Privacy Policy.

5. Use of the Service

The App provides travel-related information including:

  • City profiles with weather, currency, transportation, electrical standards, and timezone information.
  • Airport details with METAR aviation weather reports.
  • Community-sourced place recommendations and reviews (restaurants, hotels, attractions, services, shopping).
  • Currency exchange rate information.
  • Saved places and bookmarks for trip planning.

All information is provided for general reference purposes. Weather data, METAR reports, and currency exchange rates are sourced from third-party services and may be delayed or inaccurate. Do not rely on information in this Service for flight operations, navigation, or any safety-critical decision-making. Always consult official sources and qualified professionals for operational aviation data.

6. User Content

6.1 Reviews and Ratings

You may submit reviews and ratings for airports and places. By doing so, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, display, reproduce, and distribute your review content within the Service. You retain ownership of your content and may delete your reviews at any time.

6.2 Place Recommendations

You may recommend new places by submitting a map link from a supported maps provider, a place name, type, and an optional explanatory reason. Recommendations are subject to moderation and may be approved, rejected, or edited before appearing in the Service.

6.3 Reporting Other Users' Content

If you encounter a review that you believe violates these Terms or our content standards, you may report it from within the App by long-pressing the review and selecting "Report" from the menu that appears. When you submit a report, you must select a reason and provide a brief explanation. By submitting a report you confirm that the information you provide is, to the best of your knowledge, accurate and submitted in good faith. Reports are visible only to our moderation team — the reviewer whose content was reported will not be told who filed the report. Filing a report does not guarantee any specific moderation outcome; we evaluate every report on its merits and decide at our sole discretion whether to dismiss it or remove the reported content. Submitting reports that are false, repeated, malicious, or intended to harass another user is itself a violation of these Terms (see Section 9).

6.4 Content Standards

All user content (including display names, reviews, recommendations, and any other text you submit) must:

  • Be accurate and based on genuine personal experience.
  • Be respectful and free from hate speech, harassment, threats, or discriminatory language.
  • Not contain spam, advertising, or promotional material.
  • Not infringe on the intellectual property rights of third parties.
  • Not contain personal information about other individuals without their consent.
  • Comply with all applicable laws and regulations.

6.5 Blocking Other Users

You may block any other user directly from the App by long-pressing their review and selecting "Block". Once a user is blocked, neither you nor the blocked user will see each other's reviews anywhere in the Service. The blocked user is not notified that you have blocked them. You can view your blocked users list and unblock anyone at any time from Settings → Blocked Users. Blocking is independent of reporting; you may report a review without blocking the author, or vice versa.

6.6 Zero-Tolerance Policy for Objectionable Content and Abusive Users

We have a zero-tolerance policy for objectionable content and abusive behavior in the Service. This includes, without limitation, hate speech, racism, sexism, homophobia, transphobia, threats, harassment, sexually explicit material, content that glorifies or incites violence, and unacceptable display names or nicknames containing any of the foregoing. If you encounter any such content, please report it to us immediately using the in-app report function (long-press a review and select "Report") or by contacting us at the address in Section 28. Accounts belonging to users who post such content or who engage in abusive behavior toward other users will be suspended or permanently terminated without prior notice, at our sole discretion. Reported content will be reviewed and acted upon — including removal where appropriate — within 24 hours of the report, where reasonably practicable.

7. Content Moderation

We maintain a moderation team that reviews user-submitted recommendations, reviews reported by other users, and any other content surfaced through our internal processes. We reserve the right to:

  • Approve, reject, or remove any user content at our sole discretion.
  • Edit recommendation details (name, type, coordinates) during the approval process for accuracy.
  • Remove content that violates these Terms or our content standards.
  • Dismiss user-filed reports that we determine, in our sole judgment, to be unfounded, duplicative, or filed in bad faith, without further notice to the reporter.
  • Suspend or terminate accounts that repeatedly violate our policies, including accounts that repeatedly submit abusive reports.

Moderation decisions regarding recommendations will be communicated to you via push notification and in-app notification, including a reason for rejection when applicable. Outcomes of reports filed against other users' content are not individually reported back to the reporter.

8. Experience Points (XP)

The Service includes a gamification system that awards experience points for certain contributions:

  • Writing reviews for airports and places.
  • Submitting place recommendations that are approved by moderators.
  • Bonus XP for your first review.

XP is a measure of community contribution and carries no monetary value. XP cannot be redeemed, exchanged, or transferred. We reserve the right to adjust XP balances, modify the XP system, or revoke XP earned through abuse or policy violations.

9. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Submit false, misleading, or fraudulent reviews, ratings, or recommendations.
  • Submit reports against other users' content that you know to be false, or use the reporting system to harass, retaliate against, or silence other users. Repeated abuse of the reporting system may result in suspension or termination of your account.
  • Attempt to gain unauthorized access to other users' accounts or to our systems, servers, or databases.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use automated means (bots, scrapers, crawlers) to access the Service without our prior written consent.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Harvest or collect information about other users without their consent.
  • Sell, trade, or commercially exploit invitation codes.
  • Circumvent any security measures, rate limits, or access controls implemented by the Service.
  • Use the Service to distribute malware, spam, or any other harmful content.

10. Intellectual Property

  • The Service, including its design, code, branding, logos, icons, and curated data (city profiles, airport data, transportation options), is our property and is protected by applicable intellectual property laws.
  • You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose.
  • You may not reproduce, distribute, modify, or create derivative works based on the Service without our prior written consent.
  • Third-party trademarks (airline names, app names, map service names) remain the property of their respective owners and are used for informational purposes only.

11. Third-Party Services and Links

The Service integrates with and links to third-party services, including map providers, the Apple App Store, Google Play Store, and third-party providers of map tiles, weather data, aviation weather data, push notifications, email delivery, and cloud infrastructure. These services are governed by their own terms and privacy policies. We are not responsible for the content, accuracy, or practices of any third-party service.

12. Push Notifications

By registering a device, you consent to receive push notifications related to your account and activity on the Service. You can manage notification permissions in your device's system settings at any time. Disabling push notifications does not affect in-app notifications or the core functionality of the Service.

13. Service Availability and Modifications

  • We strive to keep the Service available at all times, but we do not guarantee uninterrupted or error-free operation.
  • We may modify, suspend, or discontinue any feature or part of the Service at any time, with or without notice.
  • We may perform maintenance that temporarily limits access to the Service. Where possible, we will provide advance notice of planned maintenance.
  • Weather, METAR, and currency data depend on third-party upstream services; temporary unavailability of upstream data is outside our control.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING:

  • We do not warrant the accuracy, completeness, or timeliness of any information provided through the Service, including weather data, METAR reports, currency rates, or user-generated content.
  • We do not warrant that the Service will be uninterrupted, secure, or free from errors or harmful components.
  • User-generated reviews and recommendations reflect individual opinions and experiences and are not endorsed by us.
  • METAR and weather data are for informational purposes only and must not be used for flight planning, dispatch, or any operational aviation decision.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY US DOLLARS (USD $50), WHICHEVER IS GREATER.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any third-party rights.
  • Any content you submit through the Service.

17. Account Suspension and Termination

  • We may suspend, disable, or block your account at our discretion if we believe you have violated these Terms or engaged in conduct harmful to the Service or its users.
  • We may terminate inactive accounts after an extended period of inactivity, with prior notice sent to your registered email.
  • You may request deletion of your account at any time by contacting us at info@pilotiq.net. Upon receiving your request, we will delete your account and remove your personally identifiable data within 30 days, in accordance with our Privacy Policy.
  • Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including Sections 10, 14, 15, 16, and 22) will continue to apply.

18. Electronic Communications

By creating an account, you consent to receive electronic communications from us, including emails regarding account verification, password resets, email changes, and service announcements. You agree that all agreements, notices, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Transactional emails related to your account security (verification, password reset) cannot be opted out of while your account is active.

19. Feedback and Suggestions

If you provide us with feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you. Feedback does not constitute confidential information, and we are not obligated to act on any Feedback provided.

20. Fees and In-App Purchases

The Service is currently provided free of charge with no subscription fees or in-app purchases. We reserve the right to introduce paid features or subscription tiers in the future. If we do, we will clearly disclose pricing before you incur any charges, and continued use of paid features will require your explicit consent. Existing free functionality will not be retroactively placed behind a paywall without advance notice.

21. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, internet or telecommunications failures, power outages, or third-party service disruptions.

22. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict-of-law provisions. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Istanbul, Turkey.

Nothing in this section limits your rights under mandatory consumer protection laws in your jurisdiction. If you are a consumer in the European Union, you may also be entitled to bring proceedings in the courts of the EU member state in which you reside.

23. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

24. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

25. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law, without your consent. Subject to the foregoing, these Terms bind and inure to the benefit of each party's successors and permitted assigns.

26. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

27. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you via in-app notification or email. We encourage you to review these Terms periodically. Your continued use of the Service after any changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and request account deletion.

28. Contact Us

If you have questions about these Terms, please contact us:

  • Email: info@pilotiq.net
  • App: Waypoint